Do you deal with difficult people? Stephanie discusses the best strategies on how to survive, er, I mean, deal with those more difficult to deal with and how we manage them.
This program works well as a 45-60 minute Keynote. Or add with any other topics for a 1.5 day training.
The audience will leave with:
An understanding of how to recognize different personalities
An understanding of how to assess your own personality and how that affects your relationship with others
An understanding of how to handle difficult supervisors
An understanding of how to handle difficult staff
An understanding of when to address the difficult person and when to not address the difficult person
